Hiring, learning, performance, and internal communication each brought different workflows. The challenge was to connect them without overwhelming people, and give each role a useful view of the information and actions they needed.

Sber needed to replace fragmented HR tools with a connected platform for HR specialists, managers, and employees. As part of a large design team, I contributed research, prototyping, and interface design, then led design for team management features.

Context

Sber’s internal estimates associated the platform with up to $410,000 in efficiency gains for a 3,000-employee company and a 10–15% increase in employee tenure.

These are platform-level figures. My contribution focused on HR workflows and team management within the wider product.

Platform impact

Design process

User Research & Interviews

I interviewed HR specialists about their day-to-day work. Scattered tools, manual steps, and a limited view of team performance kept coming up. Those findings informed simpler navigation, connected HR actions, and dashboards tailored to different roles.

I used wireframes to discuss the structure early with HR specialists and stakeholders, then built detailed prototypes showing complete journeys across modules.

I worked with developers, product managers, and data teams to translate HR workflows into interfaces. Interactive prototypes helped us gather feedback from HR specialists and stakeholders on navigation, task flows, and new features.

That input helped us refine the experience around everyday work rather than the platform’s feature list.

As Pulse expanded, I led design for team management features, including dashboards showing team health, performance, and potential burnout signals.

The broader team later extended the platform to employees, with a virtual HR assistant and personalized learning in the mobile app.